Many people are unaware of the discipline of business analysis; many people become business analysts or begin doing business analysis almost by accident, and have never thought of it as a disciplined set of knowledge, skills and techniques. And managers and SMEs who work with those accidental BAs often have no idea that there is a discipline, or that it can provide so much value to work regardless of title.
Fundamentals of Business Analysis addresses the entire scope of business analysis: before, during and after a solution to a business problem is implemented, and also includes enterprise business analysis. It is an broad and shallow overview to allow an understanding of the value that business analysis delivers in terms of executing strategy – both doing the right work and doing the right work right.
This foundational course looks at the whole organization and how business analysis is applied in articulating and prioritizing business needs, identifying and assessing solution options, making recommendations, defining solution scope, requirements management within a project, supporting a solution once it is in place, making sure the business objectives are met and continuously improving the solution to increase its business value.
Managers, business subject matter experts, developers, project managers, junior business analysts, and anyone else who is responsible for delivering value through project- and program-based work might be interested in taking this course.
- Describe the discipline of business analysis
- Explain major functions in the scope of business analysis:
- Defining business needs
- Requirements management
- Benefits management
- Enterprise analysis
- Describe how business analysis can contribute to your organization and your individual work and responsibilities
The Basics of Business Analysis
What is business analysis?
Who does business analysis?
Scope of business analysis
Contexts for business analysis
Asking the right questions: Who, what, where, when why and how?
It’s more than just requirements: Business analysis information
Requirements classification and traceability
Defining the Business Need
Types of business needs
Writing effective goals and objectives
Current and future state analysis
Solution scope recommendation
Business analysis planning
The BA approach
Elicitation techniques and challenges
Communicating requirements with models
Supporting testing and implementation
Goals of benefits management
Benefits and value
The benefits management lifecycle
Solution evaluation and refinement
Organizational change management
Continuous process improvement
Process analysis and design
The business ecosystem
Enterprise analysis models
Customer value analysis
Selecting a portfolio of projects