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Fundamentals of Business Analysis Training

Available Modalities:

  • e-Training
  • Public Classroom
  • On Site
  • Virtual Classroom
Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
e-Training 15 6 0 9 0 0 0 0 6
Instructor-led training 15 6 0 9 0 0 0 0 6
Virtual instructor-led training 15 6 0 9 0 0 0 0 6
Delivery Method e-Training Instructor-led training Virtual instructor-led training
PDU Total 15 15 15
Technical PMP/PgMp 6 6 6
Leadership 0 0 0
Strategy 9 9 9
PMI RMP 0 0 0
PMI SP 0 0 0
PMI ACP 0 0 0
PfMP 0 0 0
PMI PBA 6 6 6
  • CDUs: 21.0 BABOK V2.0 used in the CDU approval of this course
  • CEUs: 1.5
  • PDUs: 15

Many people are unaware of the discipline of business analysis; many people become business analysts or begin doing business analysis almost by accident, and have never thought of it as a disciplined set of knowledge, skills and techniques.  And managers and SMEs who work with those accidental BAs often have no idea that there is a discipline, or that it can provide so much value to work regardless of title.

Fundamentals of Business Analysis addresses the entire scope of business analysis:  before, during and after a solution to a business problem is implemented, and also includes enterprise business analysis. It is a broad and shallow overview to allow an understanding of the value that business analysis delivers in terms of executing strategy – both doing the right work and doing the right work right.  

This foundational course looks at the whole organization and how business analysis is applied in articulating and prioritizing business needs, identifying and assessing solution options, making recommendations, defining solution scope, requirements management within a project, supporting a solution once it is in place, making sure the business objectives are met and continuously improving the solution to increase its business value.  

Managers, business subject matter experts, developers, project managers, junior business analysts, and anyone else who is responsible for delivering value through project- and program-based work might be interested in taking this course.


  • Describe the discipline of business analysis
  • Explain major functions in the scope of business analysis:
    • Defining business needs
    • Requirements management
    • Benefits management
    • Enterprise analysis
  • Describe how business analysis can contribute to your organization and your individual work and responsibilities
  • The Basics of Business Analysis

    What is business analysis?

    Who does business analysis?

    Scope of business analysis

    Contexts for business analysis

    Asking the right questions: Who, what, where, when why and how?

    It’s more than just requirements:  Business analysis information


    Requirements classification and traceability

  • Defining the Business Need

    Types of business needs

    Writing effective goals and objectives

    Stakeholder analysis

    Current and future state analysis

    Feasibility assessment

    Business risk

    Alternatives assessment

    Business cases

    Solution scope recommendation

  • Requirements Management

    Business analysis planning

    The BA approach

    Elicitation techniques and challenges

    Communicating requirements with models

    Acceptance criteria


    Supporting testing and implementation

  • Benefits Management

    Goals of benefits management

    Benefits and value

    The benefits management lifecycle

    Solution evaluation and refinement

    Organizational change management

    Continuous process improvement

    Process analysis and design

  • Enterprise Analysis

    The business ecosystem

    Enterprise analysis models

    Customer value analysis

    Strategy mapping

    Organization mapping

    Business capabilities

    Value streams

    Selecting a portfolio of projects

    Business architecture