Navigating Ambiguity in a Complex Environment
Using Performance Multipliers to Enhance Team and Project Results
Ambiguity is a way of life in today’s business world, especially for those tasked with leading project-based work teams. Project leaders must be comfortable with ambiguity in order to drive their teams toward success by gaining the skills and creating the conditions that allow everyone to take risks, try new approaches, and if required, rapidly change direction.
The skills that help project leaders and their teams navigate unpredictable waters – what we call "multipliers" – create tolerance for ambiguity. There are five major “multipliers” that today’s project leaders must master in order to keep their projects on task, on scope and on budget.