Service contracts have been widely criticized for being plagued by cost overruns, delays, and other problems. Performance-based contracting is increasingly being invoked as a means of overcoming these problems and ensuring value for money. Does the approach live up to its promise? It can—if it is properly employed.
This course demonstrates how to lay a solid foundation for any service contract by establishing a sound performance-based approach from the start. You’ll learn the critical steps to take in procurement planning and request for proposals preparation to implement the performance-based approach.
Emphasizing preparation of a performance-based work statement, the course focuses on the use of draft solicitations; team development of the work breakdown structure and task identifications; conversion of cost-plus requirements to fixed-price; use of incentives, deductions and penalties in connection with performance goals; and application of specific cost and performance measurement techniques, quality assurance surveillance plans and quality-related evaluation factors. You’ll learn to incorporate proven best practices in performance-based service contracting, and you’ll tackle issues in a hands-on environment emphasizing real-life, in-the-workplace skills.
If you are responsible for obtaining, pricing or administering service contracts, this course will help you achieve results. Our instructors have developed and managed performance-based contracts for both the government and industry. Their ability to teach the procedures and techniques required for performance-driven contracting will give you the perspective and detailed guidance you need to make this approach work for you.