How to Gather and Document User Requirements


Incomplete requirements are often cited as the number-one reason projects or systems fail. Accurately identifying requirements and staying on course from the beginning is key to success in today’s business world.

This “how-to” course introduces the roles of the business analyst as they relate to the elicitation, analysis and documentation of requirements. It familiarizes participants with the core knowledge and skills required to identify and document user requirements. It also addresses how these requirements are managed throughout the life cycle.

Recommendation: The material presented in this course provides the detail needed to begin eliciting and documenting requirements. If you plan to take additional courses in the Business Analysis Professional Development Program, you will need this foundation.

This course is aligned with version 2.0 of A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)™.


  • PDUs: 28 (See PDU tab)
  • CEUs: 2.8
  • CPEs: 34
  • CDUs: 28
  • Field of Study: Business Management & Organization
  • Prerequisites: Prior to taking this course, participants should take Foundations to Business Analysis or have practical professional experience in all of the topics covered in the course, including system development life cycle, project management methodologies, user requirements analysis and requirements management.

Credits may vary by delivery method


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