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Corporate Program Management Solutions

The ability of an organization to successfully execute major strategic initiatives is fundamentally tied to its comfort with strategic program management and its proficiency in mastering program management practices. The goal of effective program management must be to define, organize, plan and execute multiple, interrelated projects in such a way that the causes of failure can be minimized and organizational strategies can be successfully implemented.

This corporate program management solution approaches process improvement from a comprehensive, tailored standpoint, through first evaluating where organizational skills gaps exist and subsequently designing a targeted training program to address the identified needs.

What business challenge(s) are we solving for?

Active experience and extensive research confirm that the challenges of program management are both considerable and diverse. Meeting these challenges demands full and unrelenting attention to both the big picture as well as the details. Most program failures are ultimately people-related and span a range of causes, including but not limited to:

  • Underestimating program complexity
  • Lack of firm leadership, commitment, and sponsorship
  • Poor cross-functional communication
  • Lack of integrated planning
  • No defined success metrics
  • Poor requirements management
  • Lack of broad change management
  • Misaligned stakeholder expectations
  • Inadequate program management skills
  • Lack of resources

What is the benefit of addressing this challenge?

Enhanced risk management capabilities at the program and project level due to increased knowledge of the context of the program versus ever-changing business goals.

  • Helps in achieving consistent organizational systems by integrating planning, delivery, assurance, etc. with new policies, standards and work practices.
  • More effective coordination between project teams and various operating units.
  • Allows organizations to better focus and deploy scarce resources on the right tasks at the right time.
  • Supports better project selection.

What is the cost of not addressing this challenge?

  • Impact to Project Results:
    • Unmanageable project scope creep (money, time and resources)
    • Project budget overruns (money and time)
    • Poor resource management (low utilization and overheads)
  • Impact to Business Results:
    • Failure to achieve strategic goals (lost opportunities)
    • Loss of competitive positioning (lost advantage)
    • Market and regulatory compliance (breaches and financial and/or brand consequences)
    • Loss of stakeholder/customer engagement (loss of trust)
    • Hits to the bottom line (waste of money)

What are the focus areas of the Corporate Program Management Learning Solution?

Step   ESI Resources
Step 1
Evaluate/measure the current level of an organization’s current Program Management working practices, and related performance.
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Our Program Management Knowledge & Practice Survey (PgM KNP) is used to generate data on an organization’s current Program Management working practices, and related performance. The assessment is designed to measure:

  • The program management practices that currently exist.
  • The extent to which those practices are being deployed and used consistently.
  • How the current deployment relates to their knowledge of best practices in the same areas.

The assessment consists of three parts:

  • Knowledge – Examines how well participants understand the key tenants of Program Management practices.
  • Practice – Reveals the degree to which key Program Management practices are being performed within the program environment.
  • Empowerment and Support – Helps leaders of the organization understand how they can make the environment surrounding Program teams more conducive to increase performance and to make sure the knowledge and practices are applied within the organization.
Step 2
Design a tailored "off-the-shelf" program management training program.
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Leverage already-developed training courses that will cover the necessary Program Management skills. TwentyEighty Strategy Execution to tailor the training to support the closure of knowledge and practice gaps identified in step 1. The following knowledge areas are included:

  • Communication Management
  • Financial Management
  • Integration Management
  • Procurement Management
  • Quality Management
  • Resource Management
  • Risk Management
  • Schedule Management
  • Scope Management
  • Benefits Management
  • Stakeholder Management
  • Governance Management
Step 3
Train on Program Management skills.
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  • Identify and gradually eliminate skill gaps through targeted training.
  • Develop learning solutions that provide tangible evidence of success in the classroom and the workplace.
Adopt and reinforce skills; measure return on investment: >
  • Broach classroom training to practical application and on-going skills adoption.
  • Provide practical guidance and coaching.
  • Reinforce the application and use of best practices back on the job.
  • Review and solve problems on current projects.
  • Provide clear and substantial validation for initiatives.

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